Wipro Off Campus Hiring Fresher for Production Agent | Gurugram |Kashtakshjobacademy |itjob |fresher job

 Wipro Off Campus Hiring Fresher for Production Agent | Gurugram

Wipro Off Campus Drive: All graduates and all batch graduates are eligible for new Wipro off campus recruitment for the role of Production Agent. Detailed company eligibility and application details are given below.

Wipro

About Wipro:

Wipro is a leading IT, consulting and business services company. We use the tools of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. Recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, the company has more than 190,000 dedicated employees serving clients on six continents. Together we discover ideas and connect the dots to create a much better and bolder new future.

Job description :

The Processor is responsible for processing all activities related to Client Benefit Plans as set forth in the TBA while meeting and exceeding Client Service Level Agreements.

Job title: production agent

Type of employment: Full time

Job Location: Gurugram

Experience: Fresher

Roles and Responsibilities:

Dealing with all incoming requests for assistance from clients via phone and/or email in a courteous manner.

Document all relevant end-user identification information, including name, department, contact information, and nature of the issue or problem.

Identify and learn appropriate product details to facilitate better client interaction and problem resolution.

Record, track, and document all inquiries received, troubleshooting steps taken, and overall successful and unsuccessful resolutions.

Follow standard processes and procedures when dealing with all client inquiries.

Solve client queries according to the SLAs defined in the contract.

Maintain logs and records of all customer inquiries in accordance with standard procedures and guidelines.

Education and Skills:

Any Graduate – BA/B.Com/B.Sc (Non-Tech), MA, M.Com, Part Time MBA, PGDM.

0-36 months

How to Apply Wipro Off Campus Drive?

All Interested and Eligible Candidates can apply before Expiration from below link.

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